Inworks

Job Requirements

• 3+ years’ experience in related field
• Customer Service Experience
• Electronic Payment Experience
• Understanding of accounting and balancing practices
• Knowledge of industry standard financial software
• Strong understanding of Microsoft Excel
• Attention to detail a must
• Strong time management and organization skills a must
• Must enjoy a quickly changing environment and work well in a group setting
• Ability to communicate effectively
• High school diploma or GED

Responsibilities include but are not limited to the following:

• Process, balance, and track payments within set timeframes and guidelines by following proper balancing procedures and adhering to all client-specific requirements.
• Research, balance, and process requests for misapplied payments, inner bank transfers and payments with no clear account designation.
• Assist customers and suppliers with unprocessed cards, misapplied payments, and general account reconciliation issues.
• Process and keep record of all unable to post physical transactions by forwarding to the client or returning to the sender, as necessary, within client-specific guidelines and timeframes.
• Responsible for handling all communication pertaining to assigned responsibilities that are sent to you directly, the department ticketing queue, or to the Payment Processing distribution list.
• Document all daily transactions and pertinent processes.
• Follow all standard operating procedures while communicating process failures and potential improvements to your team lead or manager.
• Review and validate all external communication to ensure the highest level of quality for all daily deliverables.

It is expected that all Inworks employees represent the highest level of professionalism, understanding that he or she will always be expected to act legally, morally and ethically.

To Apply

This is a contract to hire position, we are not looking to hire candidates who require work authorization sponsorship or will be requiring it in the future.

Please send an email to jobs@inworks.com and include a current resume and description of any related job experience.